Catherine McLean Nutrition
Terms & Conditions, Privacy Policy and Website Disclaimer
Last Updated: June 2026
Business Details
Business Name: Catherine McLean Nutrition
ABN: 28 637 837 383
Location: Nerang, Queensland, Australia
Website: catherinemcleannutrition.com.au
Email: catherinemcleannutrition@gmail.com
Phone: 0448 683 220
Qualifications:
Bachelor of Health Science (Clinical Nutrition)
Professional Membership:
Registered Member of the Australian Natural Therapists Association (ANTA)
TERMS AND CONDITIONS
Acceptance of Terms
By accessing this website or engaging the services of Catherine McLean Nutrition, you agree to these Terms and Conditions.
Services
Catherine McLean Nutrition provides services including:
Individual nutrition consultations
Meal planning
Weight loss programs
Corporate wellness services
Telehealth consultations
In-person consultations
Group programs
Workshops and educational presentations
Professional Standards
Catherine McLean Nutrition is operated by Catherine McLean, Bachelor of Health Science (Clinical Nutrition) and a registered member of the Australian Natural Therapists Association (ANTA).
Nutrition services are provided in accordance with applicable professional and ethical standards.
Booking and Payment
Consultation fees are displayed on the website and may be amended from time to time.
Invoices are issued via email and payment is required within seven (7) days unless otherwise agreed.
Outstanding accounts may result in suspension of future appointments until payment is received.
Cancellation Policy
A minimum of 24 hours' notice is required for cancellation or rescheduling of appointments.
Appointments cancelled with less than 24 hours' notice may incur the full consultation fee.
Refund Policy
Due to the professional nature of nutrition consulting services, consultation fees are generally non-refundable once a consultation or service has been provided.
Where required under Australian Consumer Law, clients retain all applicable consumer rights and guarantees.
Refund requests will be considered on a case-by-case basis.
Client Responsibilities
Clients are responsible for providing complete and accurate information regarding their health history, medications, supplements, pathology results, and lifestyle factors.
Recommendations are based on the information supplied and may be affected by incomplete or inaccurate information.
Intellectual Property
All website content, resources, meal plans, educational materials, handouts, graphics, text, and downloadable content remain the property of Catherine McLean Nutrition unless otherwise stated.
Materials may not be copied, reproduced, modified, distributed, or shared without prior written consent.
Limitation of Liability
To the maximum extent permitted by law, Catherine McLean Nutrition accepts no liability for loss, injury, damage, or expense arising from the use of this website or services.
Changes to Terms
These Terms and Conditions may be amended at any time. Updated versions will be published on this website.
PRIVACY POLICY
Our Commitment to Privacy
Catherine McLean Nutrition is committed to protecting your privacy and handling personal and health information in accordance with applicable Australian privacy laws.
Contact Details
If you have any questions regarding this Privacy Policy, please contact:
Catherine McLean Nutrition
Email: catherinemcleannutrition@gmail.com
Phone: 0448 683 220
Location: Nerang, Queensland, Australia
Personal Information We Collect
We may collect and store:
Name
Address
Email address
Phone number
Date of birth
Emergency contact details
Medical history
Current medications and supplements
Pathology and laboratory results
Food diaries
Dietary information
Lifestyle information relevant to nutrition care
Appointment records
Consultation notes
Payment and invoicing information
How Information Is Collected
Information may be collected through:
Online booking forms
Client intake forms
Consultations
Telehealth appointments
Email correspondence
Phone conversations
Website enquiries
Documents provided by clients
Referrals from healthcare practitioners
Why We Collect Information
Information is collected to:
Provide nutrition consultations and services
Develop personalised nutrition recommendations
Maintain clinical records
Communicate regarding appointments and services
Process invoices and payments
Meet legal, insurance, and professional obligations
Improve service delivery
How Information Is Stored
Personal and health information is stored securely through:
Practice Better practice management software
Secure electronic records
Email systems
Paper files stored in locked filing cabinets
Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Practice Better
Catherine McLean Nutrition uses Practice Better, a secure cloud-based practice management platform, to manage appointments, client records, forms, invoices, payments, and communications.
Information provided by clients may be stored within Practice Better for the purpose of delivering nutrition services and managing associated administrative requirements.
Disclosure of Information
Personal information will not be sold or shared for marketing purposes.
Information may be disclosed:
With your consent
To healthcare practitioners involved in your care
Where required by law
To professional advisers, insurers, or service providers assisting business operations under appropriate confidentiality arrangements
Overseas Disclosure
Some information may be stored or processed by cloud-based service providers located outside Australia, including the United States and other countries where service providers operate.
Reasonable steps are taken to ensure service providers maintain appropriate privacy and security standards.
Website Analytics and Cookies
This website may collect non-identifiable information through cookies and analytics tools, including:
Browser type
Device information
Pages visited
Website usage statistics
Users may adjust browser settings to refuse cookies if desired.
Marketing Communications
Catherine McLean Nutrition does not collect personal information for direct marketing purposes without consent and does not currently operate marketing email campaigns.
Access and Correction of Information
Clients may request access to personal information held by Catherine McLean Nutrition and request corrections where information is inaccurate, incomplete, or out of date.
Requests should be submitted by email.
Privacy Complaints
If you believe your privacy has been breached or your personal information has been mishandled, please contact Catherine McLean Nutrition at catherinemcleannutrition@gmail.com.
We will acknowledge your complaint within a reasonable timeframe and aim to investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Retention and Destruction of Information
Client records are retained for the period required to meet legal, professional, insurance, and business record-keeping obligations.
When personal information is no longer required and retention is no longer necessary, reasonable steps will be taken to securely destroy paper records and permanently delete or de-identify electronic records.
Consent
By booking an appointment, completing forms, providing information, or using our services, you consent to the collection, storage, use, and disclosure of your personal information as outlined in this Privacy Policy.
WEBSITE DISCLAIMER
Educational Information Only
The information provided on this website is for educational and informational purposes only.
Content is not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition.
Nutrition Services
The services provided by Catherine McLean Nutrition are nutrition and wellness services only.
Information provided through consultations, programs, workshops, meal plans, educational resources, newsletters, social media, and website content is intended to support health and wellbeing and should not replace medical diagnosis, treatment, or advice from a medical practitioner.
Not Medical Advice
Information provided on this website is not a substitute for professional medical advice, diagnosis, or treatment.
Always seek advice from your doctor or qualified healthcare professional regarding any medical concerns.
Individual Results May Vary
Nutrition outcomes vary between individuals.
Results may be influenced by factors including:
Medical history
Current health status
Genetics
Lifestyle factors
Adherence to recommendations
No guarantee is made regarding specific outcomes, symptom improvement, weight loss, or health improvements.
Dietary and Supplement Changes
Individuals should consult their doctor or healthcare practitioner before making significant changes to diet, supplements, medications, or lifestyle practices.
Particular care should be taken by those who:
Have existing medical conditions
Are pregnant or breastfeeding
Are taking prescription medications
Have complex health concerns
External Links
This website may contain links to third-party websites for educational or convenience purposes.
Catherine McLean Nutrition does not control and is not responsible for the content, privacy practices, or accuracy of external websites.
Limitation of Liability
To the fullest extent permitted by law, Catherine McLean Nutrition accepts no responsibility for any loss, injury, damage, or adverse outcome arising from reliance on information provided through this website or services.
Use of this website is entirely at your own risk.
CONTACT
Catherine McLean Nutrition
Email: catherinemcleannutrition@gmail.com
Phone: 0448 683 220
Location: Nerang, Queensland, Australia